Terms and Conditions

This Online Services Agreement (“Agreement”) constitutes a legally binding contract between you (“User”, “Client”, or “you”) and TaxSure (“we”, “our”, or “us”).

This Agreement governs your access to and use of the following services provided by TaxSure:

• TaxSure Income Tax Return Filing Service
• TaxSure Tax Planner
• Tax Filing Assistance, Tax Queries, and Scrutiny Response Support
• Any other tax-related service you opt for via TaxSure’s platform or authorized channels

By using our services, either by accessing the TaxSure website, creating an account, submitting information, or making a payment, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, please do not use any part of the TaxSure services.

1. License and Permitted Use

Upon payment of applicable fees, TaxSure grants you a limited, non-exclusive, non-transferable license to use our platform and services for personal tax filing and planning. This license is subject to the terms of this Agreement and cannot be used for providing services to third parties unless specifically authorized.

You are responsible for verifying the accuracy and completeness of all information (including Form 16, income details, and deductions) provided before submission.

2. Eligibility

To use TaxSure services, you must:

• Be at least 18 years of age (or have legal authority to act on behalf of a minor).
• Be capable of entering into a legally binding agreement.
• Not be barred by law from using online financial platforms.
• Use legitimate and traceable funds through authorized banking channels.

We reserve the right to refuse or restrict access to any user based on compliance, fraud detection, or operational limitations.

3. Geographic Limitations

TaxSure services may not be available in all locations or jurisdictions. We reserve the right to determine the availability of services based on your location.

4. Prohibited Use

You agree not to:

• Resell, redistribute, or commercially exploit our services.
• Use the platform for providing tax consulting to others (unless licensed).
• Attempt to reverse engineer or gain unauthorized access to the platform.
• Share your login credentials or allow unauthorized access.
• Interfere with system security or misuse platform features.

Violations may result in suspension or legal action.

5. Intellectual Property

All intellectual property rights related to TaxSure, including trademarks, logos, software, and content, remain the exclusive property of TaxSure. You may not copy, modify, or create derivative works without written permission.

6. Privacy Policy

Your use of TaxSure is subject to our Privacy Policy. By using our platform, you consent to the collection, use, storage, and sharing of your data as described therein. We use your data for tax filing, compliance, support, and marketing (with consent).

7. Accuracy & Responsibility

While we offer professional assistance and software tools, it is your responsibility to:

• Input accurate personal and financial details.
• Review your return before final submission.
• Retain copies of all filings and correspondence for your records.

TaxSure is not responsible for any penalties or interest arising from inaccurate data provided by you or your failure to act on advice or alerts.

8. Filing Limitations

E-filing through TaxSure is subject to the availability of systems provided by the Income Tax Department. TaxSure does not guarantee acceptance of your return by government servers and is not liable for third-party disruptions.

9. Refund Policy

• All payments made toward services such as tax filing, financial planning, or consultation are non-refundable once the service has commenced or documents have been collected.
• In case of multiple payments due to a technical error, refunds may be issued after verification.
• If your account or service has not been activated within 10 working days of submitting all documents, you may request a refund.

To initiate a refund request, contact: support@taxsure.in.

10. Disclaimer of Warranties

TaxSure services are provided “as-is” without any warranties. We do not guarantee that:

• The software or services will be error-free.
• Your return will be accepted by the ITD.
• You will receive any specific tax benefit.

We do not provide legal or investment advice. You are advised to consult professionals before making tax or financial decisions.

11. Liability Limitations

TaxSure shall not be liable for any indirect, incidental, or consequential damages arising from:

• Errors in data entry.
• Delays in e-filing due to server issues.
• Misuse or unauthorized access to your account.

Our liability, if proven, shall not exceed the total fees paid by you for that specific service.

12. Consent to Electronic Communication

By using our services, you consent to receive all communication from TaxSure electronically, including updates, confirmations, alerts, and Required Disclosures via email, SMS, or through your account dashboard.

13. Amendments

TaxSure reserves the right to modify this Agreement at any time. Updated terms will be posted on our website and will take effect immediately upon posting. Continued use of the services implies acceptance of the updated terms.

14. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of India. Disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

For any queries or complaints, contact:

TaxSure
Email: support@taxsure.in
Website: www.taxsure.in